IMPACT OF TRAFFIC CONGESTION ON WORKERS' PRODUCTIVITY
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Abstract
Traffic congestion is a serious problem worldwide, particularly in West Africa, including Nigeria. The problem seems to affect workers in many ways, but especially for productivity within the organization. However, there is very little information on the impact of traffic congestion on worker productivity, mainly in the cities of Nigeria. It is a void that this thesis aims to fill. Data collection for this study was carried out through questionnaires and interviews, questionnaires to 60 respondents, while interviews were administered to three department heads. Respondents were sampled using simple random sampling techniques for those who answered the questionnaire and a sampling technique led by respondents.
The study showed that there was a negative statistical relationship between the time spent in traffic jams in work efficiency, work quality, work efficiency and the progress of PHCN workers in Lagos, but there was no positive relationship. not significant between the time spent in traffic jams in job satisfaction among PHCN workers.
The result showed that; There is a positive and statistically significant relationship between the time spent by office staff in terms of work efficiency, work quality, work efficiency, worker progress and job satisfaction of PHCN employees. The results show that; The time devoted to traffic congestion has a significant impact on work quality, work efficiency, work efficiency and worker progress.
To move forward, this study has the following implications for politics. First, it is imperative that organizations develop an era of labor management policy. For this, the best solution is to implement an electronic time management that will reveal the working time workers. Understand also the time dedicated to workers' work since the study found that workers spending more time at work have a positive impact on their productivity.
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